Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, or contact us for support. This includes: • Personal identification: Name, email address, phone number • Billing and shipping address • Payment information (processed securely via Stripe — we never store full card numbers) • Order history and transaction records • Device information, IP address, browser type when you visit our site • Cookies and usage data for improving your experience
2. How We Use Your Information
We use the information we collect to: • Process and fulfill your orders • Send order confirmations, shipping updates, and invoices • Respond to your comments, questions, and customer service requests • Send promotional communications (only if you opt-in) • Monitor and analyze trends and usage to improve our platform • Detect, investigate, and prevent fraudulent transactions • Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with: • Shipping partners (to fulfill your delivery) • Payment processors (Stripe) for secure transaction processing • Analytics providers (anonymized data only) • Law enforcement when required by law All third-party partners are contractually bound to protect your data.
4. Data Security
We implement industry-standard security measures including: • SSL/TLS encryption for all data transmission • Bcrypt password hashing — your password is never stored in plain text • Stripe-certified payment processing • Regular security audits and monitoring • Limited employee access to personal data on a need-to-know basis
5. Cookies
We use cookies to maintain your session, remember your cart, and analyze site traffic. You can disable cookies in your browser settings, though some features may not function properly. We do not use cookies for advertising or tracking across other websites.
6. Your Rights
You have the right to: • Access the personal data we hold about you • Correct inaccurate personal data • Request deletion of your account and associated data • Opt out of marketing communications at any time • Data portability — receive a copy of your data To exercise these rights, contact us at privacy@aipomindia.com
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.
9. Contact Us
For privacy-related questions or concerns: Email: privacy@aipomindia.com Phone: +91 1800-000-0000 Address: Aipom India Pvt. Ltd., Mumbai, Maharashtra, India